Return policy

To return; please fill in the above form and post all returns (along with original receipt) to:

Le Bonnet Returns

Reference number (your order number)
Raadhuisstraat 22
1016 DE
The Netherlands

Returns & exchanges

If your purchase isn’t quite right you have 14 days from the date you received your order to exchange or return.

Shipping is complimentary, although customers outside the EU are responsible for taxes and duties. We do not refund shipping costs made outside The Netherlands. Items must be returned to us unused with all labels still attached. Returns that do not meet our policy will be sent back to the customer.

Please make sure to fill out the ‘Returns Form’ indicating for a refund or exchange with a brief explanation. All refunds are subject to our discretion, all items for exchange are subject to availability. We will contact you regarding the pickup of your return.

If your order has been sent to a destination within the EU, all sales taxes will be refunded. Outside the EU, customs duties and sales taxes are non-refundable.

Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.

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